SERVICES

We understand the urgency of each call, and every request for service attendance is handled with care and speed. Our team of 85 technicians and engineers stand ready with 36 vehicles to answer these service calls, reducing downtime in kitchen equipment to the bare minimum. Naturally, this translates to better profits for our clients.

Custom Design & Fabrication

Whether you’re looking to maximize your working area or need additional functions, custom designed equipment will check all your boxes.

Made For Your Success – Everything is optimized, functional and attuned for growth. Space is maximized, traffic is smoother and safety aspects are adhered to.

Practicality Is Key – Your kitchen will be the perfect blend of kitchen design principles and aesthetics for the most practical layout. No backtracking, no additional steps.

It’s Affordable – Because we own a fabrication plant, we’re able to match prices and costs low without compromising on quality.

Above all else, we create equipment that is safe. We’re committed to safety and we will always help you and your chefs flourish in a working environment that is efficient, functional and safe.

Procurement & Fast Indent

Qson prides herself on her purchasing clout with the extensive network of manufacturers and suppliers, translating to competitive pricing and fast delivery for our clients.

Extensive Distribution Chains – With over 20 years of experience, we’ve built relationships with more than 30 brands, and we can help you get the perfect equipment at the right price.

Knowledgeable Technical Team – Quality and safety are two key aspects of our team. We install all components safely while ensuring compliance with all regulatory requirements.

24/7 Operations – The F&B industry is incredibly fast-paced, and we want to help your business stay ahead of competitors. We operate around the clock, so you get prompt, reliable and trusted service.

We’re dedicated to growing alongside your business. Leave the heavy lifting to us, and you’ll get to focus on the other aspects of your business such as staffing, supplies and marketing.

Repair & Replacement

When old equipment no longer performs to the maximum output, we service them to return them to full capacity. We can also replace it for you.

Upgrades and Replacements -If your equipment is not performing to its best, getting a replacement or upgrade from our wide range of equipment may be a more cost-effective option.

Widest Expertise In Singapore – Our technical experts are able to repair equipment that is not provided by us, giving you a convenient one-stop, all-in repair session.

24/7 Repairs – We know how important your kitchen is. The sooner we get your equipment up and running, the sooner you’ll be back to full efficiency.

Commercial kitchen equipment is industrial-grade and built to last. However, improper handling or excessive wear and tear may result in damage and malfunction. Regardless of the cause, we stand ready to help you get your kitchen back to its fullest operating capacity.

Preventive Maintenance

Preventive maintenance during off-peak seasons is critical to ensuring that your kitchen stays profitable. We service equipment of all brands and models.

Maintaining Exhaust Systems – We carry out degreasing and servicing of kitchen hoods, ducting and fan motors. This is critical to ensuring a safe and secure environment for your employees and customers

Widest Expertise In Singapore – Our technical experts cater and service all equipment, even those that are not provided by us, giving you a convenient one-stop, all-in repair session.

24/7 Repairs – We know how important your kitchen is. The sooner we get your equipment up and running, the sooner you’ll be back to full efficiency.

Preventive and corrective maintenance is important to ensure minimal downtime and disruption in your business. Also, preventive maintenance will contribute to the longevity of your equipment, allowing you to stretch your dollar and perform for a longer period.

OUR BRANDS

CLICK HERE FOR LIST OF BRANDS THAT WE CARRY

FAQ – Frequently Asked Questions

Is custom equipment suitable for everyone?

Custom equipment comes with a host of benefits and is best suited for, but not limited to:

• Businesses looking to save costs in the long run
• Businesses that need to cook in bulk
• Kitchens that have an unusual layout
• Kitchens that are constrained by space
• Chefs/owners who want to create a safe, seamless kitchen
• Chefs/owners that favour a certain cooking style/cuisine-specific

We work with you from start to end.
From conceptualization, workflow design and coordination, we’ll be by your side even after the kitchen is up and running.

When should I consider upgrading or replacing my unit?

Typically, upgrading or replacements occur when:

• Repair costs are getting higher
• The unit is no longer energy-inefficient
• The equipment is inconsistent in performance
• There is equipment that can combine functions of your current equipment, freeing up space, energy and resources
• Your equipment is no longer safe for use

How often do I have to do preventive maintenance?

This will depend on the type of equipment and level of usage. For best results, please contact us and our team of experts will be able to provide you with an action plan that is both minimally disruptive and cost-effective.

OUR SHOWROOM

Take a virtual tour of our custom-designed Q’son Gallery, a bespoke commercial showroom showcasing the latest in kitchen concepts. It’s a quirky, refreshing twist on the run of the mill showrooms that you’ll usually find, and you’ll also get to see what great workflow looks like.
Our showroom also doubles up as a demo kitchen. Since its revamp in April 2020, our Q’son Gallery has hosted over 30 demos and has been “loaned” to various culinary production companies and featured on mainstream media such as Mediacorp. Our clients have also used this as a R&D testbed to innovate new food concepts.

OUR EQUIPMENT PARTNERS:

Q’son distributes, installs and repairs a broad spectrum of internationally-renowned brands.
Regardless of your budget, our wide network of partners makes finding the perfect equipment effortless.